> INTERVIEW WITH VALENTINA GIELENS

Originally from Romania, she has lived in Bruges for more than 15 years.

Valentina was born 45 years ago in Romania. Meanwhile, Valentina has been living in Bruges for 15 years and she has already mastered the Dutch language.

Can you tell us more about your role at D'hondt Insurance?

I started as an administrator for the damage and production department in the transport division, since 2021 I only do production. This not only for Belgian customers but also for French-speaking and Romanian customers.

What is the best part of your job?

The fact that I can speak my own language every day and that I can sense that the customers appreciate this enormously. The relationships with the insurance companies abroad also give me great satisfaction.

What is your most memorable anecdote from your career at D'hondt Insurance?

The day our CEO Kurt D'hondt asked me to organise a visit to several insurance companies in Romania. We then went to Romania together with Kurt and Mathias de Croock. This was a unique experience for me.

What do you like to do besides work?

Besides work, I do yoga, love travelling and spending time with my family.

Do you remember what your first assignment was?

I was hired to serve the Romanian customers. My assignment was to optimise the communication with the Romanian insurers and customers.

Do you remember who your first customer was?

I started with a solid portfolio of customers and I am pleased that they are still customers because of our services.

Do you also want to be part of our team?

Look at all our open vacancies and maybe you will be a part of Team D'hondt soon.

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