{"id":6370,"date":"2022-01-21T14:59:45","date_gmt":"2022-01-21T14:59:45","guid":{"rendered":"https:\/\/www.dhondt-insurance.com\/?p=6370"},"modified":"2022-01-24T12:24:52","modified_gmt":"2022-01-24T12:24:52","slug":"case-study-deltarent","status":"publish","type":"post","link":"https:\/\/www.dhondt-insurance.com\/en\/blog\/6370\/","title":{"rendered":"Case Study Deltarent"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid wpb_animate_when_almost_visible wpb_fadeIn fadeIn vc_custom_1604335088253 vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"> <h3 style=\"color:#37719e;padding:px;text-align:;font-size:px;line-height:px;letter-spacing: 4px;font-weight:bold\" class=\"nd_options_second_font\">&gt; CASE STUDY DELTARENT<\/h3> <\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_hidden-xs\"><div class=\"vc_column-inner vc_custom_1604605533394\"><div class=\"wpb_wrapper\"><div style=\"background-color:;height: 15px\" class=\"nicdark_section\"><\/div><div style=\"background-color:;height: 15px\" class=\"nicdark_section\"><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpb_animate_when_almost_visible wpb_fadeIn fadeIn vc_custom_1604335088253 vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_hidden-lg vc_hidden-md vc_hidden-sm\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"> <h3 style=\"color:#37719e;padding:px;text-align:;font-size:13px;line-height:px;letter-spacing: 4px;font-weight:bold\" class=\"nd_options_second_font\">&gt; CASE STUDY DELTARENT<\/h3> <\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_hidden-lg vc_hidden-md vc_hidden-sm\"><div class=\"vc_column-inner vc_custom_1604605544450\"><div class=\"wpb_wrapper\"><div style=\"background-color:;height: 15px\" class=\"nicdark_section\"><\/div><div style=\"background-color:;height: 15px\" class=\"nicdark_section\"><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpb_animate_when_almost_visible wpb_fadeIn fadeIn\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_hidden-sm vc_hidden-xs\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div style=\"background-color:;height: 70px\" class=\"nicdark_section\"><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1569482474546\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"694\" height=\"521\" src=\"https:\/\/www.dhondt-insurance.com\/wp-content\/uploads\/2022\/01\/download-1.jpeg\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"download (1)\" srcset=\"https:\/\/www.dhondt-insurance.com\/wp-content\/uploads\/2022\/01\/download-1.jpeg 300w, https:\/\/www.dhondt-insurance.com\/wp-content\/uploads\/2022\/01\/download-1.jpeg 16w, https:\/\/www.dhondt-insurance.com\/wp-content\/uploads\/2022\/01\/download-1.jpeg 694w\" sizes=\"auto, (max-width: 694px) 100vw, 694px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<div style=\"background-color:;height: 50px\" class=\"nicdark_section\"><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"> <h2 style=\"color:;padding:px;text-align:;font-size:40px;line-height:50px;letter-spacing: px;font-weight:normal\" class=\"nd_options_text_align_center_responsive_important nd_options_first_font\">During the light festival \u201cWintergloed\u201d in Bruges, a construction built by our customer Deltarent was blown away due to a gust of wind. During this case study, we will further elaborate on our handling of this claim.<\/h2> <div style=\"background-color:;height: 50px\" class=\"nicdark_section\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpb_animate_when_almost_visible wpb_fadeIn fadeIn\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_hidden-lg vc_hidden-md\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1569482474546\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"694\" height=\"521\" src=\"https:\/\/www.dhondt-insurance.com\/wp-content\/uploads\/2022\/01\/download-1.jpeg\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"download (1)\" srcset=\"https:\/\/www.dhondt-insurance.com\/wp-content\/uploads\/2022\/01\/download-1.jpeg 300w, https:\/\/www.dhondt-insurance.com\/wp-content\/uploads\/2022\/01\/download-1.jpeg 16w, https:\/\/www.dhondt-insurance.com\/wp-content\/uploads\/2022\/01\/download-1.jpeg 694w\" sizes=\"auto, (max-width: 694px) 100vw, 694px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<div style=\"background-color:;height: 50px\" class=\"nicdark_section\"><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"> <h2 style=\"color:;padding:px;text-align:;font-size:25px;line-height:50px;letter-spacing: px;font-weight:normal\" class=\"nd_options_text_align_left_responsive_important nd_options_first_font\">For the light festival \u201cWintergloed\u201d in Bruges, our customer made a light construction. It was set up on a pond. The construction was blown over by strong gusts of wind and ended up in the pond. As a result, a lot of light tubes were damaged.<\/h2> <div style=\"background-color:;height: 50px\" class=\"nicdark_section\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpb_animate_when_almost_visible wpb_fadeIn fadeIn\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div style=\"background-color:;height: 50px\" class=\"nicdark_section\"><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"color: #37719e;\"><b>A SITUATION OUTLINE OF THE CASE STUDY<\/b><\/span><\/p>\n<p>For the light festival \u201cWintergloed\u201d in Bruges, our customer made a light construction. It was set up on a pond. The construction was blown over by strong gusts of wind and ended up in the pond. As a result, a lot of light tubes were damaged.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #37719e;\"><b>PROBLEMS<\/b><\/span><\/p>\n<p>The construction was composed of light tubes on the one hand, of which the customer <em>is owner<\/em> and on the other hand with <em>rented<\/em> materials.<\/p>\n<p>Immediately the question arises: which insurance(s) can be called upon to obtain compensation for all damage suffered?<\/p>\n<p>&nbsp;<\/p>\n<p>*Fire insurance?<\/p>\n<p>Storm is a covered guarantee in fire insurance, but the following problems arise:<\/p>\n<ul>\n<li>Objects in the open air are not insured in the event of a storm<\/li>\n<li>The damage must occur at the risk address that is included in the fire policy<\/li>\n<li>Standard coverage is only included when the goods are owned by the policyholder<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>*BA Operation?<\/p>\n<p>Unfortunately, there are to many obstacles here:<\/p>\n<ul>\n<li>BA-Operation focuses on damage to third parties and not on goods owned by the customer<\/li>\n<li>A customer MISTAKE must be proven<\/li>\n<li>The equipment was rented and this is not provided as standard in the \u201centrusted property\u201d guarantee<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"color: #37719e;\"><b>THE SOLUTION THAT WAS PROVIDED<\/b><\/span><\/p>\n<p>The customer had taken out an All Risk Electronics policy in which cover is provided for both its own and rented light tubes. In consultation with the insurance company's expert, all damaged equipment was checked &amp; budgeted. This way the customer received correct compensation for their own damage, but the rental company was also compensated for their broken light tubes.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #37719e;\"><b>A HAPPY CUSTOMER<\/b><\/span><\/p>\n<p>Deltarent responded: \u201cDue to the proactive attitude of D'hondt Insurance, the policies were optimized several times a year, so that the capital was correctly insured. Due to the rapid follow-up of the claims services of D'hondt Insurance, expertise was quickly started. We were also assisted in the expertise by the file manager who defended our case well prepared. As a result, we were able to close the file very quickly and the correct reimbursements were received on our account soon after. The smooth handling of our file ensured that we could continue to focus on our job.\u201d<\/p>\n<p>&nbsp;<\/p>\n<p class=\"p1\"><span class=\"s1\">Text: Kelly Debeir &amp; Marie Ghesqui\u00e8re<\/span><\/p>\n<p>Source: D\u2019hondt Insurance<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpb_animate_when_almost_visible wpb_fadeIn fadeIn\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div style=\"background-color:;height: 50px\" class=\"nicdark_section\"><\/div><div style=\"background-color:#000000;height: 1pxpx\" class=\"nicdark_section\"><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid wpb_animate_when_almost_visible wpb_fadeIn fadeIn\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Share this article:<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n            <div \n                class=\"elfsight-widget-social-share-buttons elfsight-widget\" \n                data-elfsight-social-share-buttons-options=\"%7B%22items%22%3A%5B%7B%22network%22%3A%22facebook%22%2C%22buttonText%22%3A%22Facebook%22%7D%2C%7B%22network%22%3A%22linkedin%22%2C%22buttonText%22%3A%22LinkedIn%22%7D%2C%7B%22network%22%3A%22email%22%2C%22buttonText%22%3A%22Email%22%7D%5D%2C%22moreToggle%22%3Afalse%2C%22msgMore%22%3A%22More%22%2C%22msgClose%22%3A%22Close%22%2C%22customUrl%22%3A%22%22%2C%22location%22%3A%22inline%22%2C%22position%22%3A%22left%22%2C%22columns%22%3A%22auto%22%2C%22gutter%22%3A12%2C%22hideOnMobile%22%3Afalse%2C%22elements%22%3A%5B%22icon%22%5D%2C%22shape%22%3A%22circle%22%2C%22width%22%3A%22auto%22%2C%22style%22%3A%22material%22%2C%22iconColor%22%3A%22white%22%2C%22bgColor%22%3A%22native%22%2C%22iconColorOnHover%22%3A%22white%22%2C%22bgColorOnHover%22%3A%22native%22%2C%22animation%22%3A%22fly%22%2C%22transparency%22%3A100%2C%22transparencyOnHover%22%3A100%2C%22widgetId%22%3A%221%22%7D\" \n                data-elfsight-social-share-buttons-version=\"1.5.0\"\n                data-elfsight-widget-id=\"elfsight-social-share-buttons-1\">\n            <\/div>\n            <\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: right;\"><a href=\"https:\/\/www.dhondt-insurance.com\/en\/blog\/preventieprogramma\/\">Read the next article &gt;<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. 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