On Tuesday morning, the staff of a metalworking company (SME) start up their computers. At startup, a pop-up appears with the message that all files are encrypted and blocked. This problem would only be solved if a ransom is paid to the hackers in the form of bitcoin. No concrete sum is mentioned, only two e-mail addresses that must be contacted. The company refuses to pay and informs the police.
> WHY IS CYBER INSURANCE SO IMPORTANT?
> WHY IS CYBER INSURANCE SO IMPORTANT?
What is the point of cyber insurance? Is it only suitable for large companies? In this case we show that both small and large companies can have an interest in taking out cyber insurance.
A description of the situation
Consequences of the facts
To ensure that the daily backup could not continue around midnight, the hackers carried out the attack on Monday morning. This left the computer system unusable all day. The employees were unable to perform their work that day.
The solution to the problem
In consultation with Claims Assistance and the IT specialists, a backup from Sunday evening was placed back on the server. The system was operational again after 1.5 days.
The damage after the attack
Because the company's employees were unable to perform their work for 1.5 days, there was a trading loss of 49,494 euros. A sum of 5,307 euros was requested for the assistance of the IT specialists.
Source: Allianz
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